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Terms of service

Last updated 9 November 2026.

  1. The service. Lolita Dress sells clothing and accessories made by Chinese lolita studios, inspects every order and ships it to you. Items are sold at the price shown on each product page; other costs are listed on the fees page.
  2. Quotes. A quote is valid for 3 days. Brand price changes after that are shown to you before you pay.
  3. Payment. Items are bought only after the item invoice is paid. Shipping is invoiced separately after packing.
  4. Pre-orders. Production times are set by the brand. We pass on any delay we are told about. Cancellations follow the pre-order rules.
  5. Storage. Items are stored free for 60 days after the last item in an order arrives. After that we contact you; items unclaimed 120 days after arrival may be disposed of.
  6. Customs. You are the importer of your parcel and responsible for your country's duties and taxes unless the chosen line prepays them. We declare the real value of the goods.
  7. Prohibited items. We do not buy counterfeits, copies of other brands' designs or items that cannot legally be exported from China or imported into your country.
  8. Liability. Our liability for any order is limited to the amounts you paid us for it. Carrier losses are compensated according to the carrier's terms.
  9. Returns. See the returns page.